Quality Assurance*

* Discontinued as of December 31, 2018.

BSI has provided customized and confidential contract quality assurance services since 1992. Our Quality Assurance Services staff consists of both QA industry experts and experienced researchers and educators from industry and academia. All QA auditors are also Registered Quality Assurance Professionals in Good Laboratory Practice (RQAP-GLP). Our combined scientific education, training, and QA experience permits us to review research conducted at any point in the regulatory process. Our past service experience ranges from audit of discovery research to functioning as the lead QAU for a recent FDA CVM-approved animal health product. Our QA staff also has extensive experience with remote, web-based auditing via secure websites. Auditors attend annual external and internal training and are active members of the Society of Quality Assurance (SQA) and other professional organizations. BSI has been a Silver Supporter of SQA for over 20 years.

Scope of QA Services

QA Services

Project Initiation

After your initial contact with BSI, a confidentiality agreement will be enacted. BSI Quality Assurance will discuss your needs for contract quality assurance and will prepare a work proposal and a customized cost estimate. These documents can be sent to you via e-mail, fax, or postal mail, as requested. After you have had an opportunity to review the proposal, you can contact us for clarification or changes, if desired.

Scheduling and Availability

Scheduling can begin after receipt of a signed work proposal. As a CRO serving numerous clients, availability for work can be on a first-come, first-served basis. However, because BSI QAU includes a number of experienced auditors, flexibility exists for coordinating short-term or long-term engagements.


Project work is invoiced to the client on a month-by-month basis. The first invoice is generated in the next calendar month after the work occurs. Receipts are provided for all direct pass-through expenses.